Customer service

You can contact customer service easily using the messaging service accessible by clicking on the icon at the bottom right of the site. If you like the forms (or don't see the messenger icon), you can go to the bottom of the page to contact us.

FAQs

Before making your request, do not hesitate to look at our FAQs section . You might find the answer to your question there.

What is the response time?

Customer service is open during the week and provides a response within an average of 24 working hours and as soon as possible. Priority is given to customers who have placed an order. This delay varies depending on seasonality.

Requests made on Friday evenings and weekends will not be processed until the following business day.

Can I ask for advice on a product?

You can ask us for help on choosing a size, support or shape; even to offer. Although we do not try all the models, we will be able to advise you because we know our products very well.